Resume

IT Supervising Experience

  • Supervisor for help desk, system admins and web team.
  • Team organization and project planning.
  • Monitoring and maintaining tickets.
  • Documentation for customers and clients.

Technology Skills

  • Proficient with modern operating systems
  • Adept with Microsoft Office Suite
  • Smartsheets for project management and daily tasks.
  • KACE for end-user tickets and documentation
  • GIT for version control
  • Knowledgeable with development and deployment of WordPress, MariaDB, and PHP
  • Proficient with Windows Server and RHEL/CentOS
  • SSL renewals and deployments.

Personal Skills

  • Strong Work Ethic
  • Excellent Leadership and Teamwork Skills
  • Adept in Public Relations
  • Disciplined in Learning New Skills

Current Employment: ISP, Infrastructure Supervisor: 2007- Present

Current Duties:  Supervising System Admin team on projects, tasks, documentation, tickets and misc. webmaster/web development projects.

Education and Experience

  • Webmaster / Web Mgt. Degree – Mt. Hood Community College – 2015
  • 6 years of experience as a System Admin working with Active Directory, web applications, and web appliances
  • 3 years of experience supervising help desk team.
  • 4 years of experience IT infrastructure supervisor.